Claims — M & M Insurance Services

Insurance Claim

We represent you in a claim.

M&M have dedicated claims personnel who will guide you through the claims process from start to finish. Our aim is to make the process as hassle free and painless as possible. If you are a current client with a claim or have become aware of circumstances which may give rise to a claim, please contact one of our Claims Officers below who will be able to assist you with lodging the claim.

Lodge your claim anywhere and anytime.
Claims help and guidance.
We can get you the best possible claims outcome.

For after-hours emergency service, please refer to our Insurer Claims Contact List and call your insurer directly.

For normal day-to-day claims, please call us on 03 9078 6473, or submit your claim notification online here, or lodge with your insurer directly. Contact details are below. If you cannot find your insurer below, please refer to your policy wording in the How to Claim section.

Making a claim

It is important that you advise us of your claim as soon as possible. Delays could prejudice your claim. You must also;

Take all reasonable steps to prevent any further loss
In the case of a burglary / theft / malicious damage, the incident should be reported to the police
In the case of a liability claim - do not admit liability

Claim Forms Below

Before proceeding with this form, we suggest downloading it and filling it out on your computer. Completing the form within your internet browser may have certain limitations